Privacy Policy

Effective Date: 24 December 2024

Maplyze ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We only collect the minimum information necessary to provide our services. This includes:

  • Contact Information: Such as your email address to communicate with you.
  • Payment Information: Such as bank details and payment information, which are processed securely through Stripe.
  • Non-Personal Information: Such as users' interactions with our Services collected via web cookies.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.
  • Communicate with you about updates or changes to our services.
  • Process payments securely.
  • Analyze non-personal user interactions to improve functionality and user experience.

3. Sharing Your Information

  • We do not sell, rent, or give your personal data to any third party for their marketing or other purposes.
  • When using our Analyze Process, any images, URLs, or other data you provide will be shared with third-party AI software solely to fulfill the Services.
  • Payment information is securely handled by Stripe, our payment processor. For more details on how Stripe handles personal data, please review their Privacy Policy: https://stripe.com/gb/privacy.
  • While we ensure data sharing is limited to fulfilling the requested services, Maplyze is not responsible for how third-party AI systems process or use your shared data.

4. Data Retention and Security

We retain your personal information for as long as you maintain an account with us. Upon account deletion, your information will be removed from our systems unless retention is required by law (e.g., for tax or accounting purposes).

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

5. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Request corrections to inaccurate information.
  • Request deletion of your personal data, where applicable.
  • Withdraw your consent for data processing, where applicable.

To exercise these rights, please contact us at support@maplyze.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of any significant changes via email or through our website.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@maplyze.com